Frequently Asked Questions

Find Out More

Have a question we didn't answer? Use the chat feature or email us directly!

What is your pricing?

20-minute room: $10/person

60-minute room: $25/person

Individual ticket prices include sales tax and fees. 

2-hour event block: Starts at $200
Optional additions available

Why are your hours 'by appointment?

Both of us work full-time jobs during the week as well as various community volunteer duties. With that, during operating hours if there are open bookings, we are spending that time working on room advancements and business errands. We are 'on-call' during operating hours, just book online 2 hours in advance or give us a call/text and we will head right in!

Will I actually be locked inside of a room?

While you will be shut in a room, know that our doors do not lock.  Your safety and comfort are one of our top priorities! Of course, leaving the room early disqualifies any record times.

What do I get for booking an event block?

Our standard event block gives you:
-Tables and Chairs for up to 15

-A food/snack table as needed
-up to 3 runs through the 20 minute room

-Additional time for setup/tear down

Great for birthdays, team building meetings, and more!
Contact us for availability today.


What kind of special events can I celebrate with you?

Have a special something that you want someone to find in our room? Planning a special reveal of an upcoming addition or special trip? We can help! Email us directly with your details and we can figure out the best way to surprise the special people in your life. 

Do I need any special skills or knowledge?

Everything you need to solve the puzzles and reach your objective is located in the room. There may be some very easy math involved, but paper is provided if that is the case.

Unfortunately, due to the historic nature of the building that we occupy, there is no elevator to the second floor. There is a flight of stairs players must be able to walk up to reach our rooms. 

What time do I need to arrive?

We recommend you arrive about 15 minutes before your scheduled time to allow everyone to fill out their waivers and assemble. Also a good time for last-minute strategies.

There is street parking, but during NOTO events there is no guarantee that you will find a close spot immediately. Please plan accordingly.  See the NOTO Arts District Calendar for more! 

What is your cancellation policy?

There is no cancellation fee if you cancel 48 hours before your booked time. Within the 48 hour window, exchanges may be provided at management's discretion.

All of our rooms are designed to be a blast and mentally challenging. They are definitely not meant to be scary. 

Are the rooms scary?

Can I bring Alcohol and snacks?

We do not allow any outside food or drinks, besides water, in our rooms. We also have the right to refuse entry to our rooms if you appear to be too intoxicated. This is for the safety of other players as well as the security of the items in our rooms.

Does my group join other groups?

The only way your group is guaranteed to play by themselves is if you book the entire room. If you want to block the remaining slots, reach out to us by email. We have a reduced fee of $5 per open slot for blocking.
The minimum number of players per room is two, the maximum is six. 
Contact us today for special group pricing and special event packages. 

How do I get out of the room?

Once shut in the room, you will have either 20 minutes or 1 hour (depending on your room choice) to search for clues and solve the puzzles to lead to your 'escape'!We are all about shared experiences and quality time, what better way then being shut in a room with your team? 

Is there an age requirement?

All of our puzzles are designed for adult minds, but we welcome all ages. If you have a member of your party under the age of 15, there must be at least one adult chaperone accompanying them and you must let us know so we can block the remaining slots in the room.

©2019 by NOTO Escapes.